WEEK #8: GRATITUDE DONE DIFFERENT, DONE RIGHT

Disclaimer: this post is not for light entertainment, it involves challenging brain work for those interested in the valuable outcomes.

Most people people who have opened themselves up to personal  development, entrepreneurship and property investing have likely been exposed to some form of gratitude journaling practice. It was something I was introduced to four years ago when I first set out on a business start up journey. The typical gratitude practice I have been aware of involved simply writing out things we are grateful for each day.

However, very recently I was introduced to a new and counter intuitive approach which I thought would be valuable to share. First though it’s worth pointing out why someone might be interested in investing a little time on this stuff.

Arianna Huffington (of Huffington Post fame) says that,

“Gratitude works its magic by serving as an antidote to negative emotions. It’s like white blood cells for the soul, protecting us from cynicism, entitlement, anger, and resignation.”

Here are some other top benefits I found via a quick google search for why to do gratitude journaling:

  1. Lower stress levels.
  2. Feel calm at night.
  3. It builds up your strength, for when things don’t go so well.
  4. You can see what’s great, not just what’s gone wrong.
  5. By noting what you are grateful for, you will gain clarity on what you want to have more of in your life, and what you can cut from you life.
  6. It helps you let go of old limiting beliefs.

When you’re building your business up, whether in property, online, or something entirely different, we all go through the rollercoaster of highs and lows. And when it’s your own business, those highs and lows feel much bigger/lower than when they happen as an employee. It’s a truth of the journey we all go through.

Gratitude is necessary for property investors and entrepreneurs (and everyone for that matter). The human brain unfortunately bleeds emotional states across boundaries so when we experience a dip in the metaphorical rollercoaster, it can easily spread over into other areas of business and life. In other words one little project not working out in your business can have a knock on effect to productivity in other areas of the business, but as ambitious people with big goals we don’t have time for that. The subsequent pessimism must be contextually limited, and GRATITUDE IS THE ANTIDOTE.

One of my mentors, Peter Shallard, said that, “A strong gratitude muscle is like a vaccination, it helps build an immune system from the destructive emotional side effects of informed pessimism.”

Gratitude is so important because it helps you push through to success despite the ‘Valley of despair’ experience.

These kind of benefits don’t come without some work though, it takes a real conscious effort to make a daily habit out of it. Even then, with a habit of noting 3 things in the morning and 3 in the evening that you are grateful for, you have to be careful not to be on autopilot.

That’s why when I was introduced to this reverse gratitude exercise by Peter it really struck a chord.

If you’re interested, here’s the counter intuitive gratitude exercise to help stack the odds in favour of a meaningful and emotionally rewarding 2018:

  1. List all the things you were grateful for last year
  2. List all the things you wish hadn’t happened last year
  3. Organise the second list from worst to least
  4. Perform a classic “gratitude journal” exercise from those top three worst events of the year. So, for each of the worst events, go through them and write down answers to these key questions:
  • What did I learn from this?
  • What secondary or tertiary consequences were positive?
  • What unintended side effects can I be grateful for?
  • What holistic outcomes (for others) were positive?

This is proper brain work but it’s impactful when you do it. When I did this one of the events I was reflecting on related to how I underestimated the cost impact of VAT in our SA business as our booking turnover grew quickly last year. Going through this exercise, painful as the reality is, I was able to draw out so many learns and unintended positive side effects that will only help us improve the business going forwards.

For all you SA operators out there in the various stages of growing your portfolio, I encourage you to properly plan for breaching the VAT threshold of £85K. Will Flat Rate or Standard Rate scheme be most applicable for you? (Flat Rate Scheme of 10.5% for £150K or less and if more than £230K t/o must leave flat rate for standard rate). Bear in mind you can’t claim input VAT on services like cleaning and linen on the flat rate scheme. Factor in how you will absorb VAT in your pricing with B2C guests and charge for it with your B2B guests via direct invoicing.

Here is the key take away from this reverse gratitude exercise, and the real definition of gratitude.

The gratitude that really affects your brain is gratitude that performs a REFRAME that transforms your perceptions of events.

Gratitude is useful as a mindset when it’s hard work to attain (i.e. going through a tough exercise like the one above). It’s not useful when it’s easily arrived at.

When I was sitting down and writing out 3 things each morning that I was grateful for I was simply confirming things my brain already knows. BUT, when we do the more soul searching work of seeking out the things we resented or really struggled with, and do the work to sit down and write about why we are actually grateful for those things and identify the ‘silver lining’, it performs a transformation in the brain. It’s really difficult work but the outcome is super valuable.

I appreciate this post has some heavy going content and won’t be for everyone, but if you’re interested, I challenge you to work through it to uncover your own reframes and transformations.

WEEK #7: LESSONS FROM THE FLYING TOMATO

Each week I’m intentionally looking out for learning points and inspiration. This week it came from Olympic gold medal snowboarder Shaun White. More on that in a moment. Here’s a quick round up from the week:

  • the two remaining SA flats in our block of 5 were furnished (thanks to our friends from Fusion)
  • monthly meet up with my Development Discovery group where I facilitated a group mastermind session and mentor Alan Christie relayed the feedback from a recent council parish consultation (an opportunity for locals to ask questions and share feedback on our Devon development). Following a positive pre-app we are about to submit our final planning app. The CGI image of the development looks fantastic (pic attached)
  • Chris and I got an offer accepted for refurb flat (this will be one we will gut, refurb, turn in to SA and package up as a ‘done for you’ cash flowing asset)
  • VAT analysis and Quickbooks tutorial with our accountantSigned up a new contractor booking

All in all a packed and productive week.

Back to the Flying Tomato (Shaun White’s nickname on account of his big red hair). As a family we’ve been enjoying sitting by the fire from 7-8pm each night for the daily Winter Olympic highlights. All disciplines have been impressive and entertaining to watch but the one that tops it for me is the snowboarding – (a passion both for me and business partner Chris).

On Valentines Day we watched Shaun White win his third Olympic Gold medal in the halfpipe event. I remember watching him burst onto the Olympic scene at the 2006 games but this year I was inspired to research his story a little and here’s what I learned.

As you read through the below I Invite you to think about these takeaways in the context of your life and business business.

Lesson #1 – always strive to be the best version of you

Following his first gold medal win Shaun was focused on returning the next games to prove that the first time wasn’t a fluke.

At the Vancouver 2010 Olympics Shaun had won by the first run. For his third run down the halfpipe the medal was already secured and he could have ridden straight down the middle with his shirt off holding the U.S flag (as some suggested they would have done). But he didn’t. He chose to pull out all the stops and put his all into that final run, pulling off spectacular new tricks and the record breaking score of the event. It displays commitment, professionalism, but more than that, that he was competing against himself, to be the best version of him in that halfpipe.

Lesson #2 – use your failures to bounce back higher

Going into the 2014 Sochi Olympics as a double gold medalist, White was clear favourite. However, the pressure of the event got to him and the favourite failed to even get a podium spot. After the failure, Shaun found a sense of contentedness in the reality of the situation. As he said, ‘winning is great but it doesn’t equal happiness”. He chose not to take himself too seriously and rediscovered his passion and love for the sport. In addition to preparing for these current games, in the last few years he’s launched several new successful business ventures.

He bounced back higher both in business and in the sport, coming back to win gold at these games.

Lesson #3 – be your authentic self

After his first gold medal in 2006 Shaun was asked on numerous occasions to do all kinds of media stunts and fit this so called ‘extreme dude’ persona. With that came the lure of financial rewards but what he was being asked to do just wasn’t the real him, and despite the money on offer he chose to be true to himself and his values, and say no to those opportunities.

It’s lonely at the top and being so far ahead of others can generate some haters. But as his mentor Tony Hawk taught him, ‘you’ve got to learn to ignore the haters’. Shaun has stayed true to being his authentic self. He showed vulnerability and honesty when he didn’t win and many of his haters turned into supporters because they could see that, just like everyone else, he has to work hard at his profession, and sometimes it doesn’t work out.

Lesson #4 – stay grounded and take time to give back

Shaun is very grounded and hasn’t lost sight that every top athlete was once an aspiring one. After the Make a Wish Foundation first approached him to snowboard with a sick child for a day Shaun has granted 20 wishes for Make a Wish Foundation.

Lesson #5 – Enjoy the ride

Shaun is a consummate professional but he is humble and super grateful living the life that he does. He is content in personal and business life and genuinely loves what he does. He remains grateful for what he has and ambitious about the future. He has his sights on competing in the 2020 Summer Olympics for skateboarding (which will be a new event introduced that year). Competitions or not, Shaun will always be snowboarding and skating, because of his love for it.

Lesson #6- Be a legend, change the game

I love this quote from the Shaun White mini documentary-

“To be a legend in a sport you have to change it. You force the rest of the sport to become better because you exist’. – Alyssa Roenigk (sports writer).

Shaun’s example is literally raising the bar in snowboarding and inspiring the next generation.

If you’re interested, here’s a mini documentary about him.

https://www.youtube.com/watch?v=fqdAhD0CJqw

Have a great week ahead.

WEEK # 6: THE 7-FIGURE MONTHLY REVIEW

For the last 3 years I’ve been reviewing each month with a very simple formula-  the highs, the lows and the key lessons. This has given me a solid platform for the bigger annual reflections (a topic I wrote about at the turn of the year).

Then, just last week I discovered a different monthly review process, courtesy of Peter Voogd from the YEL 2.0 podcast. It’s called the 7-figure monthly review. It has a more meaningful angle that I’m excited to inject into my own monthly reviews to make them more powerful, and in turn accelerate my results.

Firstly, the rationale behind this- Peter Voogd says that, “the best way to predict someone’s next 6 months is to look at their previous 6 months. Habits trump everything, mindset, decision, network. So if you had a mediocre last 6 months, the takeaway here is that the next 6 are likely to be the same unless you really get conscious about what you’re doing, you put new info in your head, and every single day you do things to get you closer to your goals.“ Is that hard to hear?

This post is taken directly from my recent podcast learnings – it’s about how to purposefully review the previous 30 days so you can set yourself up for a rock solid next 30, and so on.

Most people want to have a great year, they think they will but they don’t take the necessary daily steps to ensure that they will. It’s easy to plan, but executing when you really don’t feel like it is what separates the champions from the mediocre.

This process is about using your reflection as an awareness tool, on what’s worked for you in the past and what you can do differently/reinforce going forwards.

Reviewing each month is about investing past experience into future preparation and focus – ie your past decisions, successes, failures, lessons. That’s where the good stuff comes from.

Here are a selection of questions to help you reflect on the previous month so you can carry on with momentum. Use these prompt questions to help you reflect and free flow write for 30 mins each month about the precious 30 days.

Section #1 – OVERVIEW

  • What went well, what didn’t?
  • When was I in my zone, when wasn’t I?
  • When was I at my emotional energy peak?
  • What caused me peace of mind?
  • What frustrated me?
  • Did I do what I said I was going to do?
  • What systems have I put in place?

Section #2 – PSYCHOLOGICAL

  • What have been my biggest breakthroughs?
  • What have been my biggest frustrations?
  • What have been my mind-shifts?
  • What have been my biggest disappointments?

Section #3 – TACTICS

This section looks at what were my top 5 wins from last month, financial, family, adventure…?

Getting down to business metrics ask yourself:

  • Did I hit my business income goal last month?
  • What were the top three marketing campaigns or sources of income last month?
  • What were my top income producing activities?
  • What are the biggest ways I’ll be producing income this next month?
  • How did I add value to the marketplace, could I have added more? (In these property communities and we talk a lot about fair exchange of value, because that’s ultimately how we get paid.)

These will likely be related to your highest values but only you will know.

  • Did I leverage technology?
  • Did I maximise my reach?
  • What will exponentially grow my reach this next month?
  • What did I do to stay adventurous and feel fully alive?

To help keep you from the nitty gritty march of each day it’s important to mix it with the things that energise you. It might be something small ie for me it’s getting in a game of tennis once a week, or maybe you had planned a mini break with your loved one.  For those with freedom in their highest values this will be particularly important. Can you mix your passion and profession and link up travel to fun destinations with your work?

If you aren’t consciously making a decision to put things in your diary that will keep you alive and vibrant, you will become complacent.

Section #4 – RELATIONSHIPS

I love this one:

  • Who did I you connect with and reach out to last month?
  • Did I take care of my current relationships and did I reach out to people who can cut my learning curve in half- i.e. people who I can partner with in some way that’s relevant to your business?
  • Did I leverage partnerships?

Section #5 – TEAM

Think about questions that will help with your team review:

  • How was my team engagement?
  • How was my speed of communication?
  • What feedback can I give them?
  • What do they need in terms of skill development?

Section #6 – LEGACY

  • What did I work on that was legacy focused? In other words something that you work on now but won’t get paid until long into the future, or something that you don’t reap the benefits for until way later, ie it creating things that you value but that you get paid 6 months or more down the road. Note that if you just do this kind of work for the rewards/benefits you will lose steam, it’s important to engage in legacy work for other reasons, for something bigger than you. Part of my family legacy work this year is taking conscious time with boys each each to teach them one key life value each month.

Voogd recommends spending 80% of your time on profit making activity, creating systems etc that makes sure you have the money coming in for you and your family now. Then 20% of your time on legacy focused things. Eventually when you have built the business you want you can switch focus to investing 80% of your time on the legacy side of things. Isn’t that an exciting prospect? To spend 80% of your time on something that helps a cause you believe in or adds value to the world in some way, and not worry whether it pays you or not.

Conclusion

I encourage you to take some time to make this as relevant as you can to you and your industry.

Following that, I challenge you to take 30 mins each month to invest in doing this. WHY? Because high achievers always ask better questions, and they are always investing their past mistakes into their future preparation.
Ask yourself the tough questions because the better the questions you ask, the better the answers, and the more clarity you will gain.

If you have any ideas you’d like to share of how you review your months then please post it here.

Have a great one

WEEK #5: A FEW TECHNICAL TAKEAWAYS

Can you believe that’s January flashed by already?

I hope you are staying accountable to your new year goals and scheduling time in your diary for your highest priorities.

Back in my WEEK #3 post on goal setting I outlined the process I use for artful implementation- which in brief was about selecting your key (highest leverage) project/s for the quarter and building out a 12 week implementation plan.

Aspects of my Q1 projects are related to optimising existing systems and laying foundations for the next stage of growth in our SA business. A few weeks into the plan and I’m feeling like decent progress has been made. In taking these steps I thought I’d share a few notes from things that I’ve either learned or been reminded of this last week.

# On Legislation

As we gear up to extend our SA experience to other landlords with a managed SA offering, I’ve been looking into the various legislation that people managing property are required to uphold. For example the Letting Agent Code of Practice provides the benchmark for expected standards of practice and covers such things as handling landlord’s money and professional indemnity arrangements, amongst other points.

More can be found with these links that cover Scotland and England respectively (some riveting Sunday reading): https://www.legislation.gov.uk/sdsi/2016/9780111030912

https://www.tpos.co.uk/images/documents/rules-codes-obligations/residential-letting-agents/TPOE22-5_Code_of_Practice_Residential_Letting_Agents_A4_-_effective_1_Oct_2016.pdf

#On VAT

We have a few business entity structures and with one, we are at the point of submitting our first VAT return for one of our businesses that is flat rate registered. As we were looking at the VAT amounts from invoices collected they were looking a bit higher than expected.  In exploring if we could offset any input VAT from our purchases I found that if you are flat rate registered you can claim for single capital purchases over £2000. That means you can’t claim on 3 separate visits to Ikea adding up to £2k but you could claim on the order of £2K+ from Fusion for example (that’s the way I interpreted it). You can’t however claim on services unfortunately.

See more here:

https://www.gov.uk/government/publications/vat-notice-733-flat-rate-scheme-for-small-businesses/vat-notice-733-flat-rate-scheme-for-small-businesses#reclaim-of-vat-on-capital-expenditure-goods

Another point to note about VAT is that if you are running an SA business and have guest stays of more than 28 days, then VAT is applicable on the full price of the booking for the first 28 days, but only applicable on the serviced element thereafter, ie the linen and cleaning services.

In addition to the ‘ON’ the business projects, the ‘IN’ the business work has been very busy. Now that we’ve past the worst of the tourism ‘tumbleweed’ month for many SA operators I’m pleased to say that our contractor bookings have been pretty satisfying, both from direct relationships and from contractor finding us on booking.com etc.

We have been selecting a few different furniture and design options working with our friends at Fusion as over the next couple of weeks we will be onboarding 3 new units.

On our development and refurb side of the business, Chris has identified a number of interesting sites he’s appraising and also a potential refurb to SA that we just submitted an offer for. Fingers crossed on that one.

To wrap the week up I spent the day with Paul Smith and a room of like minded people at the shiny new Touchstone Training venue for the Property Leverage Day. Although I’ve probably clocked up many hours listening to Paul, I subscribe to the fact that we humans typically need reminded more than we need new instructions.

Needless to say I’ve come away with pages of great notes and multiple action points. Thank you, as ever, for your wisdom Paul.

Have a great week all